Refund Policy

Refund Policy

If you receive a damaged or incorrect product, you are eligible for a full refund. Refunds will be processed to the original payment method used at the time of purchase, and will be issued upon receiving the item back at our warehouse. Refunds typically take 5-7 business days to reflect in your account.

International orders are not eligible for returns; however, if you provide proof of a damaged or incorrect product, we will issue a refund accordingly.

For assistance with a refund request, please contact our customer service team at support@complex.com.